At Greener Options, we foster a family work environment. During team meetings, we spotlight individuals who have exceeded expectations, honouring them with a token of recognition and the privilege of selecting our next outing—a testament to our shared decision-making and team camaraderie.
This extends to outside of work where all staff members receive their Birthday off and family functions such as children’s sports days or nativities come first, full stop!
I have been in the washroom and waste industry since 1983 when I moved to the midlands from Nottingham where I worked for a newspaper. I have managed people since the age of 21 up to today, many years later!
My background has been in sales and I’m one of those strange people who love cold calling! I now offer my advice to the team whilst I enjoy flexi-tirement!
I enjoy nothing more than spending time with my chickens and being in my garden.
My role has changed over the years, I now enjoy watching the business grow and my team gaining the skills and knowledge for each phase that comes along.
Complete the circle!
I’m practically perfect in every way!
I’ve been a part of Greener Options since its incorporation in 2006, from my early days filing paperwork during school holidays to creating new service cards, I’ve experienced every facet of our business.
My academic journey led me to the University of Worcester, where I pursued Psychology and Sport Studies. Here, I discovered my fascination with business psychology and its impact on people and enterprises. Upon graduating, I joined Greener Options full-time. Fast forward a few years, and here we are!
I enjoy spending time with my horses and going out for food with my family.
I love that no day is the same and our office is full of laughter. I now oversee the day to day running of the business and my greatest satisfaction lies in witnessing the professional growth of my colleagues as we continue to expand our business.
In a silent moment saying “Question” (as everyone waits for who it is directed at)…
Having to call a member of the service team not once but twice in two consecutive days to change my tyre as I popped the first one on a high curb and caught a nail the following day!! The service team now recounts my escapades like stand-up comedians, and they guard their vans like precious gems whenever I offer my “help” again. Can’t blame them, really!
With over 20 years of experience in customer-focused roles and operational services, I have built a career across both independent, family-run businesses and large pioneering British retailers. Throughout this time, my roles have consistently centred on delivering outstanding customer service, alongside supervisory, managerial, and operational responsibilities to ensure the best possible customer experience in the most efficient timeframes.
Outside of work, I enjoy spending time with my partner and our two cats, Peroni and Kitt, as well as quality time with family & friends.
I am a natural problem solver and enjoy getting to the root of issues and finding effective solutions. With a focus on resolving queries quickly and making the customer experience as simple and seamless as possible. I also have a well-known appreciation for tea and biscuits in the office.
“Let’s just get this done.”
I once enthusiastically celebrated my first pumpkin latte, only to immediately trip and spill it all over myself, the office carpet, and the walls, an experience that was memorable for all the wrong reasons, but amusing.